（1）The system Amazon page profit margin is abnormal or displayed as 0%
1. The system did not capture the product sales price, so the profit margin was not displayed. The “selling price” displayed above is only the uploaded price of the product, not the price for calculating the profit margin (that is, the price of the product sales). At this time, the profit rate When it is 0, it does not affect the actual profit margin of the product;
2. Price changes on the same day. Since the system obtains product prices in the early morning, the new price may not be obtained until the profit margin is updated. Therefore, what you see in the next morning will be a bit abnormal. It will be updated after the afternoon update. will be normal;
Note: 1. The profit margin displayed on the Amazon product page is only used for daily work and will not be used for performance commission calculation;
2.The parameters involved in the profit margin are the size and weight of the ERP product, and the Amazon FBA charges, commissions, surcharges, etc. of the product can be self-checked.
（2）Why does Amazon page have no title?
First of all, no title does not mean no link, as long as there is an ASIN; secondly, the title information of the Amazon page is the product report data captured through the API at night. The result it returns is yes, if not, there is no. The system will crawl every night, and the Amazon report update itself will also be delayed.
（3）Why hasn’t the profit margin changed after FBA retest?
After the FBA retest, the profit margin will be updated only when Amazon has new orders shipped and the FBA fees after the retest are shipped.
（4）Reasons why advertising keywords are closed
The quick brown fox jumps over the lazy dog” is an English-language program—a sentence that contains all of the letters of the English alphabet. Owing to its brevity and coherence, it has become widely known.
（5）Amazon Product Image Crawl Update
If after you upload the image to the system, the system does not capture the updated image until the next day, this is normal. Because product pictures are captured and updated every night, the capture rules we set are for products that have been uploaded and have been created but have no pictures. In the past 7 days, there have been products whose pictures have been changed through the “SKU picture publishing system”. In the past 90 days, There are products with orders issued and the sales status is ‘normal sales’, ‘fake orders and sell SKU’, ‘delivery restriction arrangements and follow-up sales’, and ‘post-replenishment of pending products’; if all meet these rules, but still not caught If you want to take pictures, please contact our customer service
（6）The phone did not receive the verification code required to log in to the system.
If Enterprise WeChat cannot receive the verification code sent by the system, please check the following two situations yourself:
1. Is the browser you are using “Google Chrome”? If not, try changing to Google Chrome; because our website currently only runs in this browser.
2. Whether the mobile phone text message setting blocks text messages. If you have tried all the above methods and still cannot receive the verification code, please contact us.
（7）Why does the system have an error in delivery and cannot deliver the goods?
Go to the Amazon backend to check the product status to see if it is on sale. Sometimes, because the product is not compliant somewhere, it may be captured by Amazon for review and the page will be temporarily removed. Please deal with the problem in time and the page will be restored. Can be shipped normally
（8）Reasons why the system’s automatic upload failed
We clicked the system upload listing on the new product upload page and found that some uploaded SKUs returned to the unuploaded page. This situation indicates that the system upload failed and we need to go to the Amazon backend to manually upload the listing. The reason is that some attributes that must be filled in in the Amazon backend are not on the copywriting page of our system. We need to upload and fill them in the backend. However, this situation does not happen very often, so please don’t worry!